Trestle Terms of Service

Effective date: July 16, 2026

Welcome to Trestle. These Terms of Service ("Terms") govern your use of the Trestle co-parenting communication application and related services (the "Service"). By creating an account or using the Service, you agree to these Terms.

1. What Trestle Is

Trestle is a communication platform designed for co-parents. It provides messaging, voice and video calling, shared calendars, and — central to the Service — a permanent, unalterable record of communication between co-parents that is designed for use in legal and family proceedings.

2. Eligibility and Accounts

You must be at least 18 years old to use the Service. You are responsible for maintaining the security of your device and account, and for all activity that occurs under your account. You agree to provide accurate information, including a phone number you control.

3. The Records System — Read This Section Carefully

Trestle's core feature is a tamper-evident communication record. By using the Service you understand and agree that:

• Records are permanent. Every message you send, its delivery and read status, call activity, and call transcripts (where enabled) are written to a permanent archive at the time they occur.
• Records cannot be edited or deleted — by you, by your co-parent, or on request. This is intentional and is what makes the record credible. Deleting a message from your device or your view does not remove it from the archive.
• Records are shared. Both parents in a family have equal access to the communication record between them. Anything you send to your co-parent becomes part of a record they can also export.
• Records may be disclosed. Either parent may export records or share them with attorneys, mediators, or courts. Trestle will also respond to valid legal process (such as subpoenas) as described in our Privacy Policy.
• Read receipts are recorded. The Service records when messages are delivered to and first read on a recipient's device. This cannot be disabled.

4. Call Recording and Transcription

Calls may be recorded and transcribed only when the recording-consent conditions shown in the app are met. Where recording is active, this is disclosed on the call screen before you answer. You are responsible for complying with any additional consent requirements in your jurisdiction.

5. No Legal Advice; No Guarantee of Admissibility

Trestle is not a law firm and does not provide legal advice. While the Service is designed to produce complete, timestamped, tamper-evident records suitable for legal proceedings, the admissibility of any record is always determined by the court. You are responsible for consulting your own attorney about how to use records from the Service.

6. Acceptable Use

You agree not to use the Service to harass, threaten, or abuse any person; to violate any law or court order; to impersonate others; to interfere with the operation of the Service; or to attempt to alter, forge, or tamper with records. Trestle may suspend accounts that violate these rules, but suspension does not delete the archived record.

7. AI Features

The Service includes optional AI-assisted features, such as tone analysis of drafts before you send them. AI outputs are suggestions only, may be inaccurate, and are not part of the permanent record unless you send them. See the Privacy Policy for how AI features handle your data.

8. Termination

You may stop using the Service at any time. Closing your account stops future collection, but the records already created remain in the archive, remain available to your co-parent, and remain subject to legal process. This survival of records is a fundamental part of the Service that both parents rely on.

9. Disclaimers and Limitation of Liability

The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, Trestle will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data outside the archive, arising from your use of the Service. Nothing in these Terms limits liability that cannot be limited by law.

10. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will ask you to review and accept the updated Terms in the app before continuing to use the Service.

11. Contact

Questions about these Terms: [email protected]