Effective date: August 21, 2026
Welcome to Trestle. These Terms of Service ("Terms") are the agreement between you and Trestle that governs your use of the Trestle co-parenting communication app, websites, and related services (the "Service"). By creating an account or using the Service, you agree to these Terms.
Trestle is a messaging, calling, and shared-calendar service for co-parents. Communication between you and your co-parent is kept on a shared, tamper-evident record that both of you can view and export — for your own reference, or to hand to an attorney, mediator, or court.
We grant you a limited, personal, non-exclusive, non-transferable, revocable license to install the Trestle app and use the Service for its intended purpose. The Service — its software, design, and branding — belongs to us, and these Terms don't transfer any of it to you. Content you submit stays yours; you grant us the license we need to store it, deliver it to your co-parent, and maintain the shared record described in Section 4.
You must be at least 18 years old to use the Service. Register with accurate information, including a phone number or email address you actually control. You're responsible for keeping your device and sign-in secure and for the activity that happens under your account. Accounts are personal: don't share yours, use someone else's, or impersonate anyone.
The Service is currently provided at no charge. To keep it available and reliable for everyone, usage limits apply — for example, limits on media storage and on monthly calling minutes. We may set, adjust, or remove limits at our discretion; when an action would take you past a limit, the app tells you at that moment.
If we introduce paid plans or fees in the future, we will give you notice in the app before anything changes for your account.
The shared record is Trestle's main feature. By using the Service you understand and agree:
Calls can be recorded and transcribed when the app has the required consent from everyone on the call — the app tells you clearly, before the call starts, whether recording is on. Recordings and transcripts made with consent become part of the shared record. Transcripts are produced by automated transcription and can contain errors; the recording is the authoritative source. You're responsible for meeting any additional consent requirements where you live.
The Service includes optional AI features under the name Trestle Spirit, including an assistant you can message and tone analysis of a draft before you send it. For all AI features:
See the Privacy Policy for how AI features handle your data.
Don't use the Service to:
We may suspend or terminate your access to the Service, with or without prior notice, if we detect or reasonably believe your account is being used in violation of these Terms — including abuse directed at another person, fraud or other unlawful activity, attempts to tamper with the record or circumvent limits, or activity that puts the Service or its users at risk. Detection may be automated, and suspension may be immediate.
If your account is suspended, the way to resolve it is to contact [email protected] from the phone number or email address on the account. Suspensions are reviewed manually by our support team: we'll tell you what we can about the reason, and what (if anything) is needed to restore access. Reinstatement is at our discretion.
Suspension or termination doesn't erase the shared record. Entries already on the record stay there, your co-parent keeps access to them, and the record remains subject to legal process.
You can stop using the Service and delete your account at any time. Deleting your account removes your profile and sign-in and stops all future collection. Because your co-parent has an equal interest in the shared record, entries already on it aren't removed immediately: they're kept for a limited retention period after your account closes, remain available to your co-parent during that period, and are deleted when it expires. The Privacy Policy describes retention in detail. You can export your records at any time — export anything you need before closing your account.
Trestle isn't a law firm and doesn't give legal advice. The record is designed to hold up — it's timestamped, tamper-evident, and complete — but whether a court accepts it is always the court's call. The Service operates independently of the court system: it doesn't enforce court orders or mediate disputes. Talk to your own attorney about how to use records from the Service.
We work hard to keep the Service available and your data intact, and the Service is provided on a best-effort basis: "AS IS" and "AS AVAILABLE," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Service will be uninterrupted, error-free, or available at any particular time; that every message, call, notification, recording, or transcript will be delivered, completed, or produced; or that AI output will be accurate. We may change, add, or remove features of the Service at any time.
To the maximum extent permitted by law, Trestle will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data outside the record, arising from your use of the Service — including your reliance on AI output. To the same extent, our total liability for all claims relating to the Service will not exceed the greater of the amounts you paid us in the twelve months before the claim arose or one hundred U.S. dollars ($100). Nothing in these Terms limits liability that cannot be limited by law.
You agree to indemnify, defend, and hold harmless Trestle and its officers, employees, and agents from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of: (a) your use or misuse of the Service; (b) your violation of these Terms; (c) content you submit, or your violation of anyone else's rights; (d) presenting an altered export as an authentic Trestle record; or (e) your reliance on AI output.
If any part of these Terms is found unenforceable, the rest remains in effect. Our not enforcing a provision isn't a waiver of it. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy, are the entire agreement between you and Trestle about the Service. Sections 4, 8, 9, 12, and 13 survive termination.
We may update these Terms from time to time. If we make material changes, we will ask you to review and accept the updated Terms in the app before continuing to use the Service.
Questions about these Terms: [email protected]
